• Customised and personalised products unfortunately cannot be returned, unless they arrived damaged
• I accept returns of unused items in their original packaging if you are not happy with the product
• For returns, please contact me and dispatch items back within 14 days of delivery
• Buyers are responsible for return postage costs; if the item is not returned in its original condition, the buyer is responsible for any loss in value
• I don't accept exchanges or cancellations